Please note

1. Coupon Usage

• Reward coupons are issued only for the customer who earned them and cannot be shared or transferred.
• Only one coupon code can be used per order. It cannot be combined with other offers, vouchers, or discount codes unless clearly mentioned.
• Reward coupons are not refundable, cannot be exchanged for cash, and cannot be converted into wallet balance or money.

2. When Will You Get the Coupon?

• The reward coupon will be issued only after your order is successfully delivered and the return window is closed.
• If the order is cancelled, returned, RTO (Return to Origin), or customer-returned, the reward coupon will not be issued.

3. Validity & Redemption

• The reward coupon can be used only on your next purchase.
• You must use the coupon within the validity period mentioned in the message/email.
• A new reward coupon will be issued only after the previous reward coupon is used (if applicable).

4. Reward Discount by Tier

The reward coupon value depends on your tier at the time thecoupon is issued:

Tier Reward Discount

Bronze 0%

Silver 3%

Gold 5%

Platinum 10%

5. Tier Eligibility (Rolling 6 Months)

• Your tier is decided based on the number of successful orders placed in the last 6 months.
• Cancelled, returned, refunded, or RTO orders are not counted.
• Your tier may go up or down depending on your purchase activity.

Tier

Orders in 6 Months

Bronze 1

Silver 2

Gold 4

Platinum 6

6. Cross-Brand Usage

Your reward coupon can be used on any of these brand
websites:

W, Aurelia, Elleven, and Wishful

(only on eligible products as per the brand policy).

7. Product Eligibility

• Coupons can be used only on selected eligible products.
• Some categories, collections, or products may be excluded.

8. Returns & Cancellations After Coupon Use

• If you use the reward coupon on an order that later gets cancelled or returned, the coupon will not be reissued.

9. Brand Rights & Misuse

• The brand may change, pause, or stop this program anytime without prior notice.
• Any misuse or fraud may lead to coupon cancellation or account suspension.

10. Legal

• Any disputes will be handled under Delhi jurisdiction.